The Open Beta has began. From 12th January until 26th January 2010, players from all over the world have the chance to test Star Trek Online.

Frequently Asked Questions (FAQ)

Q: Where can I get a beta key?
A: Open beta keys are included in all pre-order boxes, and are given out by selected partners:

• FilePlanet
• More to come, check back often!

Can’t find a key at a partner site? Still feeling lucky? Well, if you have a registered account with us, you may also receive one of the keys we’ll be sending out at random to our userbase.

Q: When will the Open Beta start and end?
A: The Open Beta began on January 12, 2010 and will end on January 26, 2010.

Q: How do I keep playing after the Open Beta ends?
A: If you have pre-ordered Star Trek Online, you will have access to the headstart period, which begins on January 29, 2010.

Q: I am having issues with the game, where do I get help?
A: Please visit our support section for common issues, or the forums for community support.

Q: What happens when the Open Beta ends?
A: All players will start over once the Open Beta has concluded. However, all pre-order customers will be able to start playing on January 29, 2010, four days before retail launch.

Q: I have the Closed Beta client installed, do I need to re-download/install?
A: No, you don’t have to re-install. Your closed beta client will patch up to the open beta client automatically. In addition, you don’t need an Open Beta key to continue playing. Just launch the game, login and play!

Q: Do I need to re-install when I get my retail copy?
A: No, you don’t have to re-install. Your open beta client will patch up to the retail client automatically. All you need to do is activate your retail product key to continue playing after Open Beta ends.

Source:    http://www.startrekonline.com/openbeta